Shipping

We use UPS and USPS as our preferred shipping carriers

Shipping Restrictions:

Currently Hand In Pocket only ships within the Continental United States. We look forward to expanding our shipping options very soon!

At this time we are unable to ship to APO/FPO/DPO addresses or P.O. boxes

Your order will ship from our distribution center in Smyrna, GA

Stolen or Missing Packages:

Packages are shipped to the address provided by the customer at the time of checkout. We are not responsible for packages delivered to the incorrect address if the wrong address was provided at the time of checkout. We are happy to assist with re-directing these packages (additional shipping charges may be incurred).

If there is a concern about packages being taken out of your mailbox or off of your front porch we recommend that you select a shipping method with delivery confirmation (signature required ) at checkout (additional charges will apply). Please note we are not responsible for missing or stolen packages if the tracking details indicate that the package was delivered to the shipping address provided.

How Long Will It Take To Receive My Order

Delivery time depends on shipping method selected. You may select from Standard Delivery (1-5 days), 2nd Day Air, or Overnight (next business day) Delivery. Credit card authorization and address verification must be received prior to shipping any order. Please note that credit card authorization can take up to 24 hours for approval and deliver times do not include Saturdays, Sundays or Holidays. We do not offer Saturday delivery. Finally, some orders may be shipped using USPS depending on the delivery address.

Refused or Undeliverable Packages

Refused or undeliverable packages are subject to return shipping costs. 
Return shipping costs vary by shipping method used in the order.

Backordered or cancelled orders

We make every attempt to keep our website inventory up to date, from time to time, we may not have the merchandise that you ordered because we do not stock large quantities of any item. If this happens your order will be cancelled and you will receive email notification.

Backorders

Waiting for an item to come back in your size? We can notify you when the item is back in stock. Simply email us from the product’s  page and will we contact you when your item is back in stock.

Jewelry Purchases

Custom jewelry is made to order and may take up to 2 weeks to fulfill. Once the jewelry arrives, we will ship your order and send you a shipping confirmation via email.

Please email us at [email protected] or call us at 678-309-9550 if you have any shipping questions.

How Do I Determine My Size

We are dedicated to helping you find the perfect size and fit, so please contact us with your questions! We can provide specific product details, unique measurements, and fit recommendations if you need them. Just call us at 678-309-9550, and we can make sure you get the size you need!

Caught in a sizing conundrum?

The following charts will help determine your fit. We want you to be confident that the size you select is the size that will fit. The key is knowing your body measurements. Be sure to take your measurements in your undergarments. Since sizing can vary among brands. We do our best to provide you with the most accurate sizing and fit information possible, which is why the product description in each product's profile includes any additional information that we believe will help you make an informed decision when shopping! Feel free to contact us if you have any questions since sizes can vary by designer or style/wash.

In order to give you an indication of fit and sizing, we measure the length, waist and bust of the size small and perform a complete fit test on the size small and measurement equivalents (27, US 4) of every garment we carry. This helps us to determine if the piece runs true to size, runs small, runs large, or has an oversized fit, and we let you know our findings in the product description section.